Never miss an order.
Never pull staff off the floor.
AI answers every call, takes the order, sends it to your POS, and pings the kitchen. Your team stays focused on the people in front of them — not the phone behind the counter.
The lunch rush eats your revenue.
Peak hours are when you most need the phone answered — and when there's least chance anyone will.
Lost orders at peak
Phone rings off the hook during lunch. Staff is plating. Caller hangs up. Competitor across the street picks up.
Staff off the floor
Front-of-house pulled away to handle phones means slower service, smaller tips, worse reviews.
Multi-location chaos
Three locations, three answering styles, three different prices quoted. Brand consistency suffers.
AI on the phone. Staff on the food.
IzzyOps answers every call in your branded voice, takes the order, pushes it to your POS or KDS, and only escalates to a human when something genuinely needs a human — large catering orders, complaints, allergens.
- Native POS integration: Square, Toast, Lightspeed, Clover
- Direct to KDS or kitchen printer — bypass the counter chaos
- Allergen + dietary triage routes to manager automatically
- Branded persona per outlet · consistent prices · upsell scripts
- Voice + SMS confirm so the customer has the ticket in their pocket
Built for how food businesses actually run.
Order taking + POS
Caller speaks; AI builds the cart in Toast/Square in real time. Confirms by SMS.
Catering & large orders
Over a threshold? Routes to manager with the order already drafted.
Reservations
OpenTable / SevenRooms / Resy integration. Books, modifies, cancels, reminds.
Delivery dispatch
Direct push to DoorDash Drive, Uber Direct, or your in-house drivers.
Promo follow-up
Email campaign drives calls? AI runs the conversion script, books the table.
Allergens + complaints
Hard-routed to human, every time. No "AI got it wrong" stories.
The lunch-rush call.
What happens between the first ring and the kitchen ticket.
Phone rings
AI answers in your branded voice — same hello, every time, every location.
Order in real time
Customer speaks; AI builds the cart, confirms specials, suggests an upsell.
POS + kitchen sync
Ticket lands in Toast/Square; kitchen printer fires. Customer gets SMS confirmation.
Escalate edge cases
Large catering, complaints, allergens — straight to manager with order drafted.
"During Saturday-night rush we used to lose 20 orders to busy signal. Now we get all of them — and the team's stress level just dropped. The phones stopped being the thing we dread."
Real customers.
Real numbers.
Food & Hospitality · FAQ
Which POS systems work?
Can the AI handle our menu in multiple languages?
What about reservations vs orders?
Do you do delivery?
What happens with allergies?
Multi-location consistency?
Answer every phone.
Never pull staff off the floor.
Pilot at one location, free, for two weeks. See the lunch rush change.