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The platform

One platform.
Five tools. One human when it matters.

IzzyOps is the AI voice operations platform built for SMBs. Persona, workflow, campaigns, integrations, and live human handoff — running on the same control plane. Live in a day. Audit-ready from minute one.

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What's inside

Five tools that work as one.

Each piece is useful alone. Together they answer every call, route every lead, and keep your team out of the phone queue.

AI Persona Builder

Compose a voice agent in minutes. Pick a voice, set the tone, paste your FAQs. Versioned, testable, instantly editable.

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Visual Workflow Builder

Drag the conversation. Branch it. Test live. Ship it. No code, no IT, no waiting.

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Voice AI Campaigns

Outbound at scale. Reminders, reactivation, recall, NPS. Rate-limited per region. Synced to your CRM.

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AI ↔ Human Handoff

A real Redial agent picks up when the AI hits its limit. Sub-second escalation, full context, never a dropped ball.

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Integration Hub

HubSpot, Salesforce, Google Calendar, Twilio, Zapier. Webhooks both directions. Five-minute setup.

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R.O.S. operations backbone

The substrate IzzyOps runs on via our exclusive Redial partnership. PCI-DSS L1, SOC 2 Type II, HIPAA-aligned. 24 years of phone operations.

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How it works

Pick a template. Customise the voice. Go live.

No coding. No IT team. No multi-quarter rollout. Most customers ship their first workflow inside an hour.

01

Pick a template

Start from a tested template for your industry — or a blank canvas.

02

Customise the voice

Tone, style, FAQs, edge cases. Test live with a phone call to yourself.

03

Wire in your tools

HubSpot, Calendar, payments. Five-minute OAuth, no IT ticket.

04

Deploy & monitor

Flip the switch. Watch the dashboard. Iterate on what you hear.

The differentiator

The handoff is the product.

When the AI hits its limit, a real Redial agent picks up live — with the AI's full transcript, intent, sentiment, and CRM context already on their screen. Your customer never repeats themselves.

How it works Hear a real call
handoff sequence
Capabilities

The fine print, made friendly.

Multi-language

12 languages supported. Accent + dialect tuning per persona.

Sentiment routing

Frustrated callers route to humans automatically.

Recording + transcripts

Every call. Searchable. Exportable.

Per-tenant isolation

PII never leaves your tenant. Audit log per call.

Real-time dashboards

Volume, intent mix, handoff rate, NPS — live.

Webhooks both ways

In: trigger calls. Out: every event, signed.

A/B test voices

Run two personas at once. Pick the winner by NPS.

Knowledge ingestion

Drop in your help docs, PDFs, URLs. Indexed in minutes.

SSO + SCIM

Okta, Azure, Google. Role-based access on day one.

FAQ

Do I need to use all five tools?
No. You can start with just AI answering and add the workflow builder, campaigns, or handoff later. They all share the same data model so you never have to migrate.
Can I bring my own voice?
Yes. We support voice cloning with consent, or you can pick from our library of 40+ pre-recorded voices.
How do I integrate with my CRM?
OAuth one-click for HubSpot, Salesforce, Pipedrive. Webhook + REST for everyone else. Custom integrations available on Team plans and above.
Is there an API?
Yes. Everything in the dashboard is also available via REST and gRPC. Docs at docs.izzyops.com.
Still have questions?
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Ready when you are

Try the platform. Today.

No card. No contract. Most customers go live the same afternoon.

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