System status
Status.
Live system health, 90-day uptime, and recent incidents. Refreshed every 60 seconds.
Voice routing (inbound)
99.99%
Voice routing (outbound)
99.99%
AI persona engine
99.97%
Workflow execution
99.99%
Live human handoff (Redial)
99.94%
Dashboard
100.00%
API
99.98%
Integrations (HubSpot, Salesforce, etc.)
99.95%
Webhooks
99.97%
Analytics & reporting
99.99%
90-day uptime grid · darker = degraded · gaps = downtime · hover for detail
Recent incidents
The last 30 days.
Partial degradation May 12, 2026
Redial handoff latency elevated
Average handoff time spiked from 4.1s to 8.3s for ~22 minutes (10:14–10:36 UTC) due to a regional Twilio routing issue. Resolved by failover to Bandwidth.
All systems operational May 4, 2026
Scheduled maintenance: persona engine
Rolling update to the persona engine completed without customer impact. Total wall-clock: 38 minutes.
Partial degradation April 27, 2026
HubSpot webhook delivery delayed
Webhook delivery lag of up to 4 minutes for ~1 hour due to upstream HubSpot incident. Recovered automatically.
Major outage April 19, 2026
EU dashboard outage
EU-region dashboard down for 14 minutes (15:02–15:16 UTC) due to a CDN cache poisoning issue. Inbound voice traffic unaffected. Postmortem published.
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