AI-powered patient experience.
Human-backed care.
24/7 patient phone coverage with HIPAA-aligned infrastructure. AI books appointments, verifies insurance, and answers routine questions — your staff steps in for the moments that need them.
Practice phones swallow the schedule.
Call volume for appointments, insurance, and refills overwhelms front-desk staff — and a missed call is a missed patient.
Front-desk overload
Reception juggles check-ins, billing, phones, and PHI all at once. Calls go to voicemail. Patients call competitors.
Cosmetic leads cool off
Marketing pulls a 200-lead list for veneers/Invisalign. Half never get called. You paid for the ads anyway.
After-hours blackout
Practice closes at 5. Patient pain doesn't. Competitor practices with AI front-desks book that 6pm caller.
AI answers in one ring. Books in 90 seconds. PHI handled correctly throughout.
Our healthcare persona is HIPAA-aware from the first 'hello' — it captures only what it needs, scrubs the rest, and hands off to staff with full context when the conversation gets clinical.
- Books appointments directly into your PMS (Dentrix, Open Dental, eClinicalWorks, Athena)
- Verifies insurance via real-time eligibility check
- Triages clinical questions to the right clinician
- Auto-redacts PHI in transcripts; recordings stored encrypted
- BAA available · SOC 2 Type II · HITRUST-aligned
Tuned for how clinics actually run.
Appointment scheduling
Direct PMS booking, reminders, confirmations, no-show recovery.
Insurance verification
Real-time eligibility. Caller knows their copay before they hang up.
Refill requests
Routine refills queued for the doc. Controlled meds escalate immediately.
Cosmetic lead recovery
AI works the Invisalign/veneer backlog while staff focuses on patients in-chair.
After-hours triage
Urgent → on-call clinician. Routine → next-day callback. Patient never gets a beep.
Recall calls
Six-month hygiene recalls fully automated. Booked or rescheduled in one call.
A patient call, end-to-end.
What happens between the first ring and the booked appointment.
Patient calls
AI answers in one ring with your practice greeting and persona — natural, never robotic.
AI handles routine
Schedules, verifies insurance, answers FAQs, sends pre-visit forms by SMS.
Clinical → human
Anything clinical or sensitive routes to staff with redacted summary and patient context.
Outcome syncs back
PMS updated, reminder sent, recall scheduled. Front desk sees the clean record.
"We were losing 30% of after-hours calls to voicemail and never getting them back. IzzyOps books most of them now — and our hygienists love that the chair-side recalls happen automatically."
Real customers.
Real numbers.
Healthcare · FAQ
Is IzzyOps HIPAA-compliant?
Which PMS systems integrate?
Can the AI discuss test results or symptoms?
How do recall and reactivation work?
What about insurance verification?
Is the voice recognisable as AI?
Bring your practice
to one ring.
HIPAA-aligned trial. BAA on day one. Live in a week with your PMS integrated.