Trust · Subprocessors
Subprocessors.
Last updated: May 8, 2026 · Live list, updated within 24h of changes.
These are the third parties IzzyOps engages to help deliver the Service. We require each to maintain equivalent or stronger security and privacy controls than our own. Customers on Scale and Enterprise are notified by email 30 days before any new subprocessor takes effect.
Infrastructure
| Subprocessor | Purpose | Regions |
|---|---|---|
| Amazon Web Services | Cloud hosting · compute, storage, networking | AU, US, EU, SG |
| Cloudflare | CDN · DDoS protection · DNS | Global |
| Datadog | Observability · metrics · logs | US, EU |
Voice + telephony
| Subprocessor | Purpose | Regions |
|---|---|---|
| Twilio | Telephony · SIP trunking · SMS | AU, US, EU, SG |
| Bandwidth | Telephony (US backup) · E911 | US |
| Vonage | Telephony (regional failover) | Global |
AI / speech
| Subprocessor | Purpose | Regions |
|---|---|---|
| Deepgram | Speech-to-text (low-latency tier) | US, EU |
| ElevenLabs | Text-to-speech (premium voices) | US, EU |
| Anthropic | Reasoning model · Claude | US |
| OpenAI | Reasoning model · GPT (fallback) | US |
Payments + finance
| Subprocessor | Purpose | Regions |
|---|---|---|
| Stripe | Payment processing · subscriptions | AU, US, EU |
| Xero | Invoicing (AU customers) | AU |
Productivity + support
| Subprocessor | Purpose | Regions |
|---|---|---|
| HubSpot | CRM · sales pipeline (our internal use) | US |
| Intercom | In-app messaging + support | US |
| Notion | Internal knowledge base | US |
| Linear | Engineering issue tracking | US |
Partner / agent operations
| Subprocessor | Purpose | Regions |
|---|---|---|
| Redial BPO | Live human handoff agents · R.O.S. operating system | US, MX, AU |
Get notified of changes. Email subprocessors@izzyops.com to subscribe to subprocessor change notifications. We send notices 30 days before any addition.